[Legal] Silver Horizon Detailing
Privacy Policy
Last Updated: October 30, 2026
Silver Horizon Detailing respects your privacy. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website or use our detailing services.
1. Information We Collect
We may collect the following information when you contact us, request a quote, or book a service:
Personal Information
- Name.
- Phone number.
- Email address.
- Service or vehicle pickup address.
Vehicle Information
- Vehicle make, model, and type.
- Vehicle condition and detailing requirements.
- Photos provided for estimates or service documentation.
Communication Information
- Messages, calls, emails, and quote requests.
- Appointment details and service history.
- Customer feedback and service-related requests.
Website Information
When you visit our website, certain technical information may be collected through hosting, security, or analytics services, including:
- IP address.
- Browser and device information.
- Pages visited and website interactions.
- Cookies or similar technologies, where enabled.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide estimates.
- Schedule and manage detailing appointments.
- Perform requested services.
- Communicate appointment updates and service information.
- Process payments through applicable payment providers.
- Improve our website and customer experience.
- Maintain business records and resolve disputes.
- Protect against fraud, misuse, and unauthorized activity.
We do not use customer information for unrelated purposes without an appropriate legal basis or permission where required.
3. How We Share Information
Silver Horizon Detailing does not sell customer personal information for monetary compensation.
We may share necessary information with trusted third-party providers that help operate our business, including:
- Website hosting and infrastructure providers.
- Payment processing providers.
- Business communication services.
- Scheduling and booking services.
- Website analytics and security providers.
These providers may process information on our behalf or under their own privacy policies.
We may also disclose information when required by law, to respond to lawful requests, or to protect our rights and property.
4. Payment Information
Payments may be processed through third-party payment providers.
Silver Horizon Detailing does not intend to collect or store full payment card numbers or security codes directly through its website.
Payment information is handled according to the applicable payment provider's privacy and security practices.
5. Cookies & Website Tracking
Our website or its service providers may use cookies and similar technologies to:
- Maintain website functionality.
- Improve performance.
- Understand website traffic.
- Support security and analytics.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where applicable, third-party services may collect information about website visitors across different websites.
6. Data Security & Retention
We take reasonable steps to protect customer information against unauthorized access, disclosure, alteration, or destruction.
Access to customer information is limited to what is reasonably necessary for business operations.
We retain information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet applicable legal obligations.
No method of electronic storage or transmission is guaranteed to be completely secure.
7. Your Privacy Rights
You may contact us to:
- Request information about personal information we maintain about you.
- Request corrections to inaccurate information.
- Request deletion of information where legally permitted.
- Ask questions about how your information is used.
- Submit a request concerning the sale of your personal information.
To submit a privacy request, contact us using the information below.
We may need to verify your identity before processing certain requests.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
Silver Horizon Detailing is not responsible for the privacy practices, content, or security of external websites.
We encourage visitors to review the privacy policies of any third-party services they use.
9. Children's Privacy
Our website and detailing services are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our website.
10. Changes to This Privacy Policy
Silver Horizon Detailing may update this Privacy Policy as our business practices, website features, or legal requirements change.
Updates will be published on this page with a revised Last Updated date.
11. Contact Us
For privacy-related questions, requests, or concerns, contact:
Silver Horizon Detailing
Phone: (775) 564-9200
Email: silverhorizondetailing@gmail.com
Website: https://silverhorizondetailing.com/
Location: Reno, Nevada
We appreciate your trust in Silver Horizon Detailing.